ESS SIMS support

SIMS support experience

With many years of SIMS support experience, you can rest assured that all your SIMS needs will be in safe hands.

Our friendly team

Our team want to see your issues resolved as quickly and painlessly as possible, and we take pride in our friendly and caring approach. Speaking with our team is like having your problems fixed by good friends. During term time the dedicated SIMS team are available to answer your questions every working day.


Our team offers SIMS support to Shropshire schools specialising in providing help with various SIMS modules, SIMS and Solus 3 upgrades, Census and admissions to name a few. We will help simplify those important termly milestones by providing step-by-step SIMS guidance procedures for Key Stage Assessments and End of Year processes.

In the event that you need to buy into SIMS and Tech support, we will take away any of your apprehension and help make the process a seamless experience. 


Schools subscribing to SIMS Support from Shropshire ICT are able to access 3 hours per term on site support with a member of the SIMS Team included in their SLA. These hours can be used for SIMS training or help with carrying out various routines in SIMS such as end of year, census or SIMS housekeeping.